Shipping policy
Carefully packaged and delivered with care from our workshop to your door.
PROCESSING & DISPATCH
In-Stock Items
Orders for in-stock items are dispatched within 24 hours (Monday to Friday). You'll receive a confirmation email with tracking information once your order ships.
Made-to-Order Items
Due to incredible demand for our handcrafted boards, made-to-order items currently have a 3-week lead time. We're thrilled by the response and are expanding our workshop capacity in 2026 to meet demand—thank you for your patience and support as we grow.
Bespoke & Engraved Items
Custom engraved boards and bespoke commissions require additional production time. We'll provide an estimated completion date when you place your order. Once completed, bespoke orders will be dispatched on a next-day service and you'll be kept updated throughout the process.
DELIVERY INFORMATION
Ireland Deliveries
Standard Irish shipping: 3.50€ (Free on orders over 100€)
All Irish orders shipped via An Post insured and signed for
Larger orders may be sent via Parcel Force
Signature required on all deliveries
We ship Monday to Friday (excluding bank holidays)
Tracking information provided via email
DELIVERY TERMS
Delivery times are estimates and not guaranteed
We are not liable for delays caused by the courier, customs clearance processes, or other external factors
Tracking information will be emailed once the order is shipped
All deliveries require a signature
SHIPPING ISSUES?
If your order is delayed, damaged in transit, or hasn't arrived within the expected timeframe, please contact us immediately. We'll work with the courier to resolve the issue and ensure you receive your item in perfect condition. Your satisfaction is our priority.